Service-ABC

We have a barrier-free room on the ground floor. Doors and washbasins are adapted to wheelchair size.

• By train: to Nuremberg main station, then change to the U2 to Röthenbach terminus. From there, take the bus (line 63 or 64) for 2 more stops to the Stein Kirche stop (20m from the hotel).
• By car: from the A3, A6 or A9 take the A73, exit Jansenbrücke or exit Stein and then take the B14 towards Ansbach. The B14 leads directly to the hotel in Stein.
• By plane: directly at the airport take the U2 to the last stop Röthenbach. From there, take the bus (line 63 or 64) another 2 stops to the Stein Kirche stop (20m from the hotel). If you have a lot of luggage, a cab might make more sense (approx. 35 €).

Look forward to a comfortable standard equipment: shower, toilet, washstand, large mirror, illuminated cosmetic mirror, soap dispenser, hair dryer, toothbrush mug, cosmetic towels. Our comfort rooms, suites and apartments each have a towel warmer. Visually, too, the bathrooms are – in our opinion – extraordinarily appealing.

For 19 euros we spoil you with selected organic delicacies from mainly regional production from the buffet. Children up to 4 years are free at breakfast, from 4 to 10 years children pay 12 euros at breakfast. We make some jams and spreads ourselves. We also smoke cheese and wild ham ourselves. Various (wholemeal or sourdough) breads and rolls, fresh butter, egg dishes, cheese, sausage and vegan antipasti offer what the heart and stomach desire. We also accommodate individual intolerances upon advance reservation. Vegetarian and vegan dishes are usually abundant at the buffet, but you help our kitchen if you give us a hint.

On the other side of the street – directly opposite – you will find the bus station with connection to the subway (transport network of the VGN) within two stations. You can reach the city center of Nuremberg by public transport in about 20 minutes. Upon request, we will provide you with a discounted hotel ticket (currently 10.10 Euro/valid for 2 days) or the Nuremberg Card (25 Euro/for all museums and public transportation for 2 days). All info at www.vgn.de.

Check-In from 2 pm
Just in case, you will receive an access code from us upon booking. Our entrance is located in the courtyard. On the right side of the house facade is a keypad and when you enter your access code, the entrance door opens automatically. You will find your room key card at the reception with your name. In addition to your room door, this will also open the entrance door when you hold the card up to the keypad in the entrance area. Should you have a problem: The doorbell is as well as our phone – if the reception is not occupied- forwarded to’s cell phone. We are therefore available for you 24 hours a day.

Check-Out until 11 am
Other times are possible by arrangement.

You are welcome to arrive with your dog – for dog owners we have designated seven rooms, which will be equipped with a place mat, two bowls and a welcome treat (in the categories comfort room, family comfort room, apartment and the suite “Emerald Yellow”).
For this we do not charge extra but ask for advance notice. The other rooms remain dog-free for allergy sufferers. Please note two rules out of consideration for other guests: Your dog is not allowed in the bed and not with you for breakfast.

Many find the tinkling of church bells in Stein romantic, but in case you are very sensitive to noise, we will gladly provide you with earplugs. By the way, all our rooms have soundproof windows.

In the new building, an elevator takes you comfortably to each floor.

Infants are free of charge with us – we are also happy to provide a travel crib. For children who sleep in their parents’ bed, we also do not charge for lodging. In the breakfast room there is a toy box for the little ones.

There are no special family rooms, but a wide choice for families in four categories:

• Family comfort room: double bed and couch, usable as sofa bed (90 x 200 cm), suitable for max. 3 persons.
• Junior suite: double bed and couch, usable as sofa bed (140 x 200 cm), suitable for max. 4 persons
• Suite: bedroom and living room with double bed and couch, usable as sofa bed (140 x 200 cm), suitable for max. 4 persons
• Apartment: two separate bedrooms with two double beds, suitable for max. 4 persons.

All rooms are furnished with beech solid wood furniture. At the desk you can do some small office work. A suitcase bench makes packing and unpacking easier. With the coffee and tea maker you can prepare free hot drinks yourself.

Fast WLAN is available free of charge in all rooms. You will find the access code in your key card.

On request we provide iron and ironing board in the room – it is best to specify the request at the time of booking.

All suites and the apartments have a fully equipped kitchen.

Please avoid heavy smoke when cooking (our fire alarm system is connected directly to the fire station, this could be expensive…).

Our employees speak German, English, Romanian, Polish and Spanish.

Our team at the reception is ready from 7 to 14. Outside these hours our phone is switched to mobile, so we remain available for you.

We have eight dedicated parking spaces for hotel guests in the courtyard, all of which have a charging point for electric cars. Depending on availability, you can reserve your own lockable parking space for 10 euros per night (charging at an additional cost of 65 cents/kWh – exclusively with green electricity). You will need your own charging cable from the type 2 standard socket. Please register in advance if you want to use the charging station – you will receive a separate reservation confirmation for this and the chip card for activating the charging station will be left for you at the reception.

Attention: The access path to our parking lot is a bit narrow, but so far all our guests have made it! Other public parking spaces are located in the immediate vicinity.

There are three pharmacies within walking distance of the hotel. Outside normal opening hours, you can find the nearest emergency pharmacy at https://www.aponet.de/service/notdienstapotheke-finden.html (enter zip code 90547).

In Stein you are also in good hands in terms of cuisine. Whether Franconian, Italian, Greek or steakhouse: Numerous good restaurants are within walking distance of the hotel –  ask at the reception for recommendations!

New at the eco-hotel Kunstquartier: From Thursday to Saturday you can enjoy delicious Spanish tapas in a warm, hospitable atmosphere at the tapas bar “La Buena Vida”!

Environmental protection is more than a word to us. That is why we clean the room every third day during your stay. Our “GREEN & CLEAN” concept makes an important contribution to the conservation of resources and the environment, and at the same time helps to reduce contact as part of our Corona hygiene concept. Thank you for supporting us in this! Would you like an additional towel change or intermediate cleaning? Then simply let the reception know and we will take care of it.

Whether food or fashion – shopping is also fun in the small town of Stein. For example, stroll through the 30 or so stores in the “FORUM Stein” shopping center or stock up on high-quality writing utensils and artists’, school and office supplies at the Faber-Castell factory outlet! Organic products are available at ebl-Naturkost, among others. Did you know? Stein is a Fairtrade town, which means that you can buy a wide range of fair-trade products in and around Stein.

Even if you arrive alone: You always sleep in a double bed at our place. All beds are equipped with comfortable cold foam mattresses, which provide very good stability and still adapt to the body shape and sleeping posture. Our bed covers are made of BIO cotton and are produced fairtrade. Special highlight: In the rooms “Junior Suite”, “Suite” and “Apartment” you sleep in comforters filled with the soft alpaca wool of our private Ark & Organic Country Farm. You are allergy sufferer? Then ask for our special synthetic allergy-sufferer quilts. Starting with the Junior Suite, we offer a “pillow cocktail“: on the bed you will already find a full pillow, a half pillow and a Fritzchen pillow [small pillow 40×40] – on request you will also receive a millet or spelt pillow.

We are a non-smoking hotel. Therefore, please respect the smoking ban throughout the house. Smokers can use the balcony or terrace, there are also ashtrays available.

More than half of our rooms have a balcony or terrace. Upon request, we will reserve one of these rooms for you.

In each bedroom there is a flat screen SAT TV with a choice of 100 programs.

As a welcome gift, we provide fresh fruit for all guests in the room – if you would like more, you can also help yourself at any time in the breakfast room. In the Junior Suite, Suite and Apartment you will also receive 1 bottle of water and 1 bottle of red wine as a welcome gift.

On the ground floor there is a room suitable for wheelchair users with sufficiently large doors and bathroom and barrier-free access.